About You App
Your About Face Skin Care experience, all in one place.
The About You app makes it easier to book appointments, manage your visits, track rewards, view promotions, and stay connected with About Face Skin Care
Whether you’re booking your next treatment, checking your loyalty points, or exploring current specials, the About You app keeps everything simple and convenient.
What You Can Do in the App
- Book appointments online
- Access exclusive offers and promotions
- Purchase skin care online
- Track & earn rewards or loyalty points
- Access Allē web page
- Stay updated on events and specials
- Refer & earn!
- Connect with About Face Skin Care anytime
How to Download the About You App
- Open the App Store or Google Play Store.
- Search for About You. by About Face Skin Care.
- Tap Download.
- Open the app once it has finished installing.
- Follow the prompts to create your account or log in.
Existing clients prior to June 9, 2026.
How to Sign In
- Open the About You app.
- Enter your phone number or email address
- Your PIN CODE: 1234
New Clients or first visit was after June 9, 2026.
How to Sign Up
- Open the About You app.
- Enter your phone number or email address.
- Follow the verification steps.
- Complete your profile information.
Start booking, browsing, and managing your AFSC experience.
Frequently Asked Questions
Is the About You app free?
Yes, the app is free to download and use.
Can I book appointments through the app?
Yes. You can use the app to schedule appointments at About Face Skin Care.
Can I access promotions in the app?
Yes. The app is a great place to stay updated on current offers, events, and exclusive promotions.
What if I forgot my login information?
Use the password reset or verification option inside the app. You can also contact our team for help accessing your account.
Do I need to be an existing patient to use the app?
New and existing patients can download the app. Existing patients may already have information connected to their profile.
Can I see my banked services?
Not at this time. Due to HIPAA compliance requirements, banked services are not available for viewing within the app. For assistance with your account, please contact our office directly.
Who do I contact if I need help?
Our team is happy to help. Call, text, or visit About Face Skin Care for assistance with downloading, logging in, or using the app.
Need Help Getting Started?
We’re happy to walk you through it. Contact About Face Skin Care or ask our front desk team at your next visit for help downloading and setting up the About You app.
How do I earn points?
You earn points every time you make a purchase at AFSC. Points are awarded for both services and eligible retail product purchases. You can also earn points by attending AFSC events, following us on social media, and referring friends and family to AFSC.
Where can I see my points balance?
Log in to the AFSC app to view your current points balance. Your available points are displayed in the bottom right corner of the app.
Do I need to have the AFSC app to participate in You Points Rewards?
Yes, you must have the app to participate
How soon will my points be entered?
Points are typically added to your account within 1–3 business days after your purchase.
When will my points be available to redeem?
Points become available for redemption approximately two weeks after they have been posted to your account.
How do I redeem my points?
You can redeem your points at any AFSC location during checkout.
Can I use my points to purchase retail products?
Points may be redeemed for AFSC services and retail products.
How much are my points worth?
1,000 Points = $10
Can I redeem only some of my points?
No. Points must be redeemed in 1,000-point increments.
Do my points expire?
Points expire 12 months after they are earned.
What happens if I make a return or request a refund?
If a purchase is refunded, any points earned from that purchase will be deducted from your account.
Can I transfer my points to another client or family member?
No, points earned by you will remain on your account and are non-transferable.
Why don't I see my recent purchase?
Please allow 1–3 business days for points to be posted. If your points still haven’t appeared after that time, contact your AFSC location for assistance.
Can I combine my points with other discounts or promotions?
Point redemption can be combined with certain discounts or promotional offers. Please ask your AFSC team member for details.
What if I get a new phone?
Simply download the AFSC app on your new device and log in with your existing account. Your points and rewards will still be available.
